Terms of Service

Agreement

These Terms of Service are an agreement between you and Agent Workforce for use of Agent Relay. If you use Agent Relay on behalf of an organization, you represent that you have authority to bind that organization to these terms.

Agent Relay also processes information as described in our Privacy Policy.

Services

Agent Relay provides software and hosted services for coordinating agents, messages, files, workflows, cloud workspaces, repository integrations, and related developer operations. Some features are open source and may run locally. Other features require an Agent Relay Cloud account or a paid plan.

Accounts and access

• You are responsible for keeping account credentials and API tokens secure.
• You are responsible for activity under your account, workspace, organization, or integration.
• You must provide accurate account, billing, and contact information when required.
• You may not share access in a way that bypasses plan limits or security controls.

Acceptable use

You may not use Agent Relay to:

• Violate laws, regulations, third-party rights, or provider terms.
• Access systems, repositories, services, or data without authorization.
• Transmit malware, abuse infrastructure, disrupt services, or evade rate limits.
• Generate, coordinate, or automate harmful, deceptive, or abusive activity.
• Reverse engineer hosted services except where allowed by law or an open-source license.
• Remove notices, misuse branding, or imply endorsement without permission.

Your content

You retain ownership of source code, prompts, messages, files, repository content, Slack messages, issue text, pull request text, agent output, and other content you provide or connect. You grant Agent Relay the rights needed to process that content to provide, secure, and improve the services.

You are responsible for ensuring that you have the rights and permissions needed to submit, connect, or process content through Agent Relay and its integrations.

Integrations

Agent Relay can connect to third-party services such as GitHub, Slack, Google services, Nango, Stripe, and infrastructure providers. Your use of those services remains subject to their terms. You are responsible for the permissions, scopes, repositories, channels, workspaces, and accounts you authorize.

You may disconnect integrations at any time, but doing so may limit or disable related Agent Relay features.

Cloud workspaces and agents

Hosted workspaces may run commands, clone repositories, call connected APIs, produce messages, create branches, open pull requests, or otherwise act based on your configuration and instructions. You are responsible for reviewing agent actions and configuring appropriate access, policies, approvals, and repository permissions.

Billing

Paid services are billed according to the plan, usage, interval, and payment terms shown at checkout or in the product. Subscription fees are non-refundable except where required by law or expressly stated otherwise. We may suspend or limit paid features if payment fails or usage exceeds applicable limits.

Open-source software

Agent Relay includes open-source software governed by the licenses included with that software. These terms do not limit rights granted under applicable open-source licenses. Hosted services, cloud infrastructure, branding, and non-public systems are not open-source software unless expressly stated.

Service changes

We may add, remove, suspend, or change features, plans, integrations, limits, or infrastructure. We may suspend access when needed to protect users, systems, providers, or the integrity of Agent Relay.

Disclaimers

Agent Relay is provided "as is" and "as available" to the maximum extent permitted by law. We do not warrant that the services will be uninterrupted, error-free, secure, or that agent-generated output will be accurate, complete, or suitable for any particular purpose.

Limitation of liability

To the maximum extent permitted by law, Agent Workforce will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business opportunities arising from your use of Agent Relay.

Termination

You may stop using Agent Relay at any time. We may suspend or terminate access if you violate these terms, create risk for the service or other users, fail to pay required fees, or use the service in a way that could cause legal or operational harm.

Changes to these terms

We may update these terms as Agent Relay changes. When we make material changes, we will update the date above and provide additional notice when appropriate. Continued use after changes means you accept the updated terms.

Contact

Questions about these terms can be sent to hello@agentrelay.com.